Today while looking for a library I had only been to once, I stopped at a gas station to ask for directions. You know, one of those stations that only has a small cube of a store with a mechanic sitting at the counter. The man wasn’t sure he was giving me the correct directions, so he walked out to the pumps and asked several customers until he had confirmed his directions. Then he came back and told me exactly where the library was.
The service I received at that station was impressive. He could easily have said, “I don’t know,” especially since I was not a paying customer. Instead, he went out of his way to help me.
Funny, I didn’t even look at the price of gas, but if I could remember where that station was (yes, I’m that bad with directions), I would be tempted to buy gas there now.